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Community Standards

Guidelines for Español Latino members

Español Latino is an open community of learners (students ages 4 and up), parents and teachers. Our mission is to help students achieve their learning goals through Spanish lessons that are fun, effective, personalized and convenient. We are connected by technology and united by a desire to help our students love learning. All our classes are offered by wonderful Spanish teachers. Español Latino tutors come from many different countries but they share a lot in common. They are talented, friendly and reliable people. They take pride in helping their students achieve their goals and they are eager language learners themselves, which helps them understand the challenges their students are facing.

While our open community is our greatest source of strength, it also brings challenges. It is important to us that Español Latino is a safe space for our users. Our members should treat each other without bias or prejudice across all pillars of diversity including, but not limited to, race, ethnicity, nationality, sexual orientation, religion, and gender identity. Here are some guidelines that we ask our teachers and students to observe. Español Latino teachers and students who do not meet these guidelines will be removed from the site.

Teacher Code of Conduct

  • Offer classes only where you have appropriate background or expertise.

  • Teach classes professionally:

  • Be prepared, begin on time, and treat all learners with respect.

  • Do not teach while impaired by alcohol or drugs, and do not model any behavior that a student age 18 or younger is restricted from doing.

  • Respond promptly to parent questions and requests.

  • Communicate with parents and learners in a professional manner, both in messages and in-class.

  • Keep all communications on our platform; never provide personal contact information to parents or learners for “off-platform” communications, or in-person meetings (prohibited unless an Español Latino-sponsored event).

  • Adhere to our class content policy by only offering secular, objective, age-appropriate classes

  • Create a safe and welcoming space for learners and families from all backgrounds, beliefs, and locations.

Parent and Student Code of Conduct

  • Learners should only attend class under their own enrollment, as themselves. It violates Español Latino policy for a learner to use their sibling’s or another learner’s enrollment to attend class.

  • Ask questions of teachers to clarify any missing details about classes

  • Show up for your class; if case that you can not make, please send an email, message or quick call to your tutor, 24 hours in advanced.

  • Provide constructive feedback about your class experience, for the benefit of the teacher and other parents.

  • Engage in civil conversation, and speak and act with respect for different opinions.

  • Help keep Español Latino a safe space for learners, families, and teachers from all backgrounds, beliefs, and locations.

Learner Code of Conduct

  • Be kind: Help all learners feel welcome and included.

  • Be safe: Keep your personal information private and never ask other learners for theirs (e.g., email address, mailing address, phone number, gamer tags, etc.).

  • Be respectful: Treat others how you want to be treated. Dress in a manner appropriate for class; please be fully clothed with both a top and bottoms on.

Español Latino Code of Conduct

  • We welcome students from all backgrounds, beliefs, and locations and are committed to creating a safe space for our users across all pillars of diversity.

  • We will listen to feedback from parents, teachers, and learners, and make changes accordingly.

  • We will create and enforce policies to create a high-quality, trusted, and safe community for learning. This may include removing content or users from the platform.

  • We will respond promptly to questions and issues that arise.

Finally, we ask that all members assume the best intentions in others. When something goes wrong, whether it's a technical glitch, an email without a response, or something else, we ask that you share feedback in a constructive way.

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¡Hasta la vista!

The Español Latino Team

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